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Connect with Verint service and support anytime, anywhere! The Verint Smart Support App provides 24/7 on-demand access from any mobile Android device.

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Service and Support

Video and Situational Intelligence Solutions

Technical Support
Contact Support Monday through Friday (holidays excluded).

Situational Intelligence Support
eMail or call +866-639-8482

Banking and Retail Support
eMail or call +888-585-7059

Self-Service Support
Download our Verint Smart Support App for 24/7 on-demand service and support – anywhere, anytime!

Watch the video to learn more about the Verint Smart Support App

Access the Verint Partner Extranet for valuable information including product downloads, FAQs, self-help tools, software and firmware upgrades, and more.

Product Reference
Access additional information about the Verint product portfolio.

Learning & Certification
The Verint Learning Centre offers a broad range of technical proficiencies and certification programmes that promote a high level of competency for IT professionals, systems integrators, service technicians, and end users.

Maximise your Verint portfolio investment and minimise your maintenance costs with the Verint Software Support Plan.

Want more information?

Click here to see the Verint Global support contact information.

Click here to see the Verint Media Recorder (Audio-log) contact information.

Or call 1-866-639-8482

Verint Software Support Plan

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Verint Workforce Optimisation

Verint Return Material Authorisation (RMA) Information

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Verint Tech Tips Library

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Codec download

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Verint Download Centre Quick Start Guide

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