Financial Services Customer Engagement
Digital transformation for banking, insurance, and capital markets. Deliver customer experiences that shine across your contact center, branch and back office teams.
Join Us at Engage2020 for the Verint Global Customer and Partner Conference, Dallas, TX, May 18-21, 2020. Register Now.
Digital transformation for banking, insurance, and capital markets. Deliver customer experiences that shine across your contact center, branch and back office teams.
Are you facing consolidation, fierce competition, increasing interaction volumes, and narrower profit margins? Learn why leading financial service brands rely on Verint to elevate their customer experience, lower cost and enhance security.
Discover how Guardian dramatically improves capacity and reduces overtime with Workforce Engagement solutions.
Discover how Allianz leverages speech analytics for objective, data-driven improvements and improves speech accuracy.
Discover how Grow Financial Federal Credit Union efficiently and effectively meets customer expectations with Verint Workforce Management solutions.
"We’re very satisfied with the results we’ve seen so far with Verint Workforce Management. Now we can easily balance workloads, helping to reduce costs from overstaffing and overtime."
Read how ABN AMRO leveraged Verint to easily balance workloads, helping to reduce costs from overstaffing and overtime.
Read how Verint’s advanced security solutions can help banks and credit unions identify risks and vulnerabilities in real time.
Watch how Humana Inc. elevated their customer experience (CX) to have a more pronounced and positive impact on patients’ lives.
Contact Centre Solutions: To transform interactions into customer engagement, you need the right people in the right place in your contact center, empowered with the right tools and information.
Back Office Solutions: The era of the spreadsheet-powered back office is over. Modern back offices capture real-time data to understand who is doing what, when, and for how long.
Fraud and Security Solutions: Enhance customer security and reduce fraud-related losses in the contact center by detecting potential fraudsters
Branch Solutions: Verint Branch Workforce Engagement solutions and services can help optimize the performance of branch staff to improve your customers’ experience.
Financial Compliance Solutions: Only Verint is reinventing compliance with proactive issue prevention, automated infrastructure monitoring, unified recording, retrieval and analysis of omnichannel communications.
Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747
+1 (800) 483-7468
+1 (631) 962-9600
fax: +1 (631) 962-9300
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