Build a culture of compliance and make meeting internal and external regulatory requirements another positive component of your customer engagement strategy. Adopting the best possible practices and setting up a comprehensive compliance infrastructure will help you turn adherence to regulations from pain to gain.
Whether you’re aiming to respond to data protection requirements such as the GDPR, or answering industry specific expectations like HIPAA in health care, MiFID II in financial services, or PCI-DSS in credit card payment, Verint can be your trusted compliance partner.
Discover agile solutions that can help you comply with existing regulations such as GDPR and prepare for upcoming data privacy laws including the California Consumer Protection Act.
Improve compliance in trading room, contact center, and financial back-office operations by capturing voice, video, desktop, and text interactions across multiple channels and collaboration tools.
Capture, encrypt, search, archive, and replay interactions for compliance and liability protection-while adhering to regulations and industry best practices.
Enhance compliance by giving employees single-screen access to the applications, customer information, and business processes they need-and restricting access to those they don’t.
Enhance compliance by automatically labelling captured data, avoiding the capture of sensitive customer data and detecting behavior that does not comply with regulations or company practices.
Analyze 100 percent of your phone interactions to reveal occurrences of non-compliance and fraud, so you can take immediate action.
Drive compliance by quickly revealing regulatory breaches across text-based digital channels, including email, web chat, surveys, and social media.
Verify that your underlying communications and recording infrastructure are fully operational and meet compliance requirements while mitigating the risk of costly disruptions.
Enhance security and compliance by using robots to process sensitive tasks, handle confidential information, and consistently complete processes according to regulations.
Give employees quick, easy access to knowledge that’s compliant with regulations, so they can respond to inquires quickly, consistently, and correctly.
Enhance emergency preparedness while reducing liability and risk.
GDPR was just the start. Data protection measures are becoming more demanding. Is your business capable of staying afloat in the rising tide of data privacy regulations? Read the ebook.
European Investment & Retail Bank saves 10,000+ hours of time by eliminating manual system tests. Read the case study.
What can you do to minimize the risks and impacts that the GDPR has on your business? Read the GDPR Survival Guide.
Do you know what changes to expect in privacy protection trends this year? Read our newsletter featuring Gartner’s report “Predicts 2019: The Ambiguous Future of Privacy” Read the newsletter.
After-the-fact compliance is a halfway measure, and manual monitoring is inefficient and risky. Learn more about key strategies that can help you proactively manage financial compliance. Read the eBook.
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