Who We Are

Verint is the customer engagement company. That means we help organisations simplify and modernise customer engagement through our market-leading cloud and hybrid solutions. In fact, Verint has one of the broadest portfolios of customer engagement solutions available today. We leverage the latest in artificial intelligence and advanced analytics technology to help you unlock the potential of automation and intelligence to drive real business impact across your organisation.

Customer engagement is now a strategic differentiator, and our solutions offer a sustainable competitive advantage, even in challenging markets. With over two decades of experience helping more than 10,000 organisations worldwide create lasting value, we’re an established global leader. Together with our customers and partners, we’re looking to the future—imagining, planning, and developing innovative ways to take customer engagement to new heights.

At our core, we’re a technology innovator backed by amazing people – customer engagement experts who are passionately committed to customer success. We partner with you to understand your business goals and identify the best approach, strategy, and solutions to meet your current and future needs. We believe that together, we can accomplish incredible things.

Our Story infographic

Our Commitment to Your Success

Our goal is developing customers for life, and we work hard to deliver on that guiding principle, from offering innovative, open, and flexible solutions to continually striving to make it easy for you to deploy, expand, and engage with us.

That’s why we’ve built our organisation around a core of strong ethics and caring about customer success. We approach our work with passion, integrity, professionalism, and attention to detail. We focus on building relationships and trust with our customers, and they frequently praise the strong rapport they have with our team members. Because of our deep commitment to customer experience, we’ve been recognised as a CRM Service Winner for ten consecutive years. As technology, customer expectations, and markets evolve, we’ll continue to seek new ways to deliver the best experience possible to help drive your success—and make you a customer for life.